Effective date: August 26, 2026
This Privacy Policy explains how The Tiny House Experts at Trailer Made (“The Tiny House Experts,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit thetinyhouseexperts.com, contact us, request a quote or consultation, download materials, subscribe to communications, or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact and identity information, such as your name, email address, telephone number, mailing address, company, and preferred method of contact.
- Project and transaction information, such as your desired home, trailer, frame, kit, dimensions, location, budget, timeline, financing interests, uploaded files, plans, specifications, and communications with us.
- Website and device information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location, and dates and times of visits.
- Marketing and preference information, such as newsletter choices, campaign interactions, and communication preferences.
- Information you provide voluntarily, including messages, survey responses, testimonials, photographs, reviews, and other content.
Please do not submit sensitive personal information that we have not requested.
How We Collect Information
We collect information directly from you through website forms, email, telephone calls, quote or consultation requests, downloads, subscriptions, and other communications. We may also collect information automatically through cookies and similar technologies, and receive information from service providers or referral partners when permitted by law.
How We Use Information
- Respond to questions and provide requested quotes, consultations, products, services, support, and project communications.
- Evaluate project requirements, prepare estimates, coordinate design or manufacturing, and administer our business relationship.
- Operate, maintain, secure, troubleshoot, and improve our website, forms, communications, products, and services.
- Send service-related messages and, where permitted, marketing communications. You may unsubscribe from marketing emails using the link in the message.
- Measure website and campaign performance, understand visitor interests, and improve content and customer experience.
- Prevent fraud, abuse, security incidents, and other unlawful activity.
- Comply with legal obligations, enforce agreements, establish or defend legal claims, and protect our rights and the rights of others.
Cookies and Similar Technologies
Our site and the services integrated with it may use cookies, pixels, local storage, and similar technologies. These technologies may be necessary for site operation and security or may help remember preferences, measure traffic and engagement, support forms and communications, and improve marketing. Browser settings may allow you to block or delete cookies, although some site features may not work correctly.
Where required by applicable law, we will request consent or provide an opt-out mechanism for non-essential cookies or processing. We will process legally recognized browser-based opt-out signals, such as Global Privacy Control, when applicable to us and required by law.
Forms, CRM, Embedded Content, and Other Providers
We use third-party providers to operate the website and our business. These may include WordPress and our hosting providers; HubSpot for forms, customer relationship management, communications, and marketing; email-delivery providers; spam-prevention and security providers; Google reCAPTCHA where enabled; and video, map, social-media, analytics, accessibility, backup, and website-performance services. Embedded content may allow its provider to collect information as though you visited that provider’s service directly.
These providers process information under their own terms and privacy policies. Their practices may include placing cookies and processing IP address, device, usage, and form information.
How We Disclose Information
We may disclose information:
- To vendors and service providers that perform services for us, such as hosting, website administration, CRM, communications, email delivery, analytics, security, backup, payment or financing support, shipping, engineering, design, manufacturing, and customer service.
- To professional advisers, insurers, auditors, and legal or regulatory authorities when reasonably necessary.
- To business partners, subcontractors, builders, engineers, manufacturers, carriers, or financing providers when needed to respond to your request or perform a project and when permitted by law.
- In connection with a merger, financing, acquisition, sale, reorganization, bankruptcy, or other business transaction.
- When required by law or when we reasonably believe disclosure is necessary to protect rights, safety, property, users, or the public.
- With your direction or consent.
We do not sell personal information for money. Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising or analytics technology. Where those laws apply, you may have the right to opt out as described below.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, administer projects and contracts, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary by the type of information and our relationship with you.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; to withdraw consent; and to appeal a decision concerning a privacy request. You also have the right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.
To submit a privacy request or appeal, email damon@trailermadetrailers.com, call (303) 990-9497, or write to the address below. Please state that your request concerns privacy rights and identify the state or country where you reside. We may verify your identity before completing a request. An authorized agent may submit a request when permitted by law, subject to verification of authority and identity.
Colorado residents may have rights under the Colorado Privacy Act if that law applies to our processing. California and residents of other jurisdictions may have additional rights if the relevant law applies to us. We will respond within the period required by applicable law.
Children’s Privacy
The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
Third-Party Links
The website may link to third-party sites or services. We are not responsible for the privacy, security, or content practices of those third parties. Review their policies before providing information.
Changes to This Policy
We may update this Policy to reflect changes in our practices, services, or legal obligations. We will post the updated version on this page and revise the effective date. Material changes may be communicated through additional notice when appropriate.
Contact Us
The Tiny House Experts at Trailer Made
1001 Industrial Avenue
Olathe, Colorado 81425
United States
Phone: (303) 990-9497
Email: damon@trailermadetrailers.com